Benefits Room Service in Abhyagat

Benefits

Room service is considered as an important issue in hotel industry. It represents the wishes of guests, which were increased in recent years as a result of guest desire of more luxury and time saving. It also represents the desire of food and beverage managers in maximizing their department income. Abhyagat digital Room services is a advance solution for hotels to enhance their system. With digital room services it can give guests all the required information they need on their smartphones – general information about hotel, complete room service menu with the option of self-ordering, room-service, digital menu of restaurant, bar beach-bar, night- club or any other advance services of hotel.

1. Interactive order process

Guest can order from there room. The kitchen and waiter will receive message of the order via their smartphones and they will terminate it soon.

2. Communication is the key

Hoteliers can boost their digital room service without feeling that they might annoy guests. This ordering system, that just requires a few clicks, simplifies the purchasing process and boosts turnover. By updating a hotel’s in-room service with technology, hoteliers can offer guests with better quality service to further increase their experience and ancillary revenue. With the right technology and resources hotels can support and improve the traditional amenity of in-room dining.

3. Managed everything

Now Hotels don’t have to worry if they have the proper staff to support peak times. A mobile room service system can help to improve hotel staff efficiency, as there will be fewer direct interactions with them. This app connects hotel and guests, and makes it easy to organize staff participation.

4. No more missed calls at the reception!

Traditionally, room service menus do not stand out for their aesthetic appeal. In past, for order something guests need to called the reception desk. No longer does it make sense to reach for a bedside phone to order breakfast; now, with a Abhyagat smart phone app, guests have freedom to choose whatever they want during a hotel stay and hotel receptionist saves its time from attending calls.

5. Analysis of work load

Help in analysing the work load of various department as the hotel chef can manage the order in advance, other staff can manage there room services facilities and other department can manage there own facilities within estimated time limit.

6. Hassle free Room Service alert

When customer wish for any in room service the hoteliers will receive a notification alert of requested services, as from which room the service is requested and by which department the service should be served, this approach will increase the efficiency of hotel in providing there services as fast as possible.

7. Track the Service easily

Another advantage of the digital room system is that both guest and hotel have the feature to track the service, for guest it provide the list of services they requested for and there current status whether it is open, in progress or closed. same for hotel staff they can monitors all the services requested from booked room whether new service is recieved, or requested service is in progress or completed in a managed way.

8. Explore hotel/ hotel package/ tours directly from room

Digital Room services comes with many other benifits as it offers other special services like Tour package option, Cab Bookings, Laundry service, a meeting place, a relaxing retreat and many more. On home page it can show special offers/discount to attract more guests’ attention.

9. Ecological

Additional meal trays and unwanted food plates are eliminated, both guest and customer took part in reducing the chlorine papers , and take benefits of this and highlight your eco-friendly behavior.

Now a days Customer expectations and behaviors have changed here smart phones will play an enormous role in any hotel stay starting from check-in and pervading through the entire stay.
Major problem faced by traditional in-room dining services is the discontinuation of communication between the hotel and guest once an order is taken. Technology allows the hotel with room service to keep guests updated with notifications and alerts, for information on service arrival time and about any special requests made. With clearer communication, language barriers often experienced via phone are mitigated, allowing for greater accuracy and reducing overall complications of orders. By digitizing the in-room menu, hoteliers can add images of the food they are offering, which has been proven to increase orders.

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